- Define soft water and hard water
- Define hardness and causes of hardness
- Describe different types of hardness
- What are the disadvantages of hard water in industries
- Describe the characteristics of drinking water
- Define the degree of hardness, and its use and units
- Describe the municipal treatment of water for drinking purpose
- Describe the processes of osmosis and reverse osmosis
- What are the advantages and disadvantages of osmosis and reverse osmosis